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The adequately capitalized and well-synchronized Banking sector in India has recently witnessed the roll-out of advanced models like payments & small finance banks.

The rapidly growing business in India is turning to Banks for their credit needs; which suggests that the country’s banking sector is also poised for strong growth. This growth is paving way for many career opportunities in the banking sector such as in retail banking for well-educated manpower.

Post Graduate Certificate in Retail Banking (PGCRB) program is the flagship course for fresh graduates & postgraduates to make them “Smart Banker” by undergoing an intensive training program of 350 hours by bankers having domain specialization.

PGCRB is an immersive program and provides students with real experiences of working with the customers, products, process, and system of the Bank. The program extensively engages students in the role plays, case studies, persona-based problem solving, and assignments to get them ready for the role of a Teller / Customer Service Officer. Our expert and experienced faculty act as mentors throughout the learning journey.

It includes the following:

Developing the required skills to function with private sector banks

Overview and adherence of Banking functions, day to day operations and guidelines

Help them comprehend the fundamentals of cost accounting and management accounting and its impact on the financial decision-making process

Educating them about the different types of financial institutions and their role in the financial markets.

Making them understand the industry-specific regulatory requirements


The Post Graduate Certificate in Retail Banking ensures that the students have the required practical knowledge to clear the interview.

The Comprehensive training program is designed by the experienced faculty which assists in honing the soft and hard skills of the students.

The main objective of this post-graduate certificate course is to sustain a pool of educated banking professional in India.

Program objectives specify how program goals will be achieved and should include a method for evaluating results. While program goals should clearly state the intentions of a program, objectives should describe the mechanisms and strategies used to accomplish those intentions.

Provides participants with the opportunity to experience the latest management trends through interaction with industry leaders and academia at various Avista Learning -AIMA conventions, business summits and forums.

Retail Banking Learning OUTCOME

After studying Post Graduate Course in Retail Banking, students would understand Banking as core business function and basic principles of Retail Banking & its products.

This course enables the students to capture dynamic realities of Financial Inclusion while emphasizing on various aspects of Banking, prospecting and CASA acquisition, complaint resolution and other elements of customer service.

Exam College or GRS-based (not centrally scheduled) An exam scheduled by a college or the Graduate Research School (GRS). The exam could be online, oral, field, practical skills, written exams or another format.

Participation You may be assessed on your participation in activities such as online fora, laboratories, debates, tutorials, exercises, seminars, and so on.

Eligibility CRITERIA

₹ 30,000


Installment 1 ₹ 10,000
Installment 2 ₹ 10,000
Installment 3 ₹ 10,000

Retail Banking Learning OUTCOME

Modern Teaching Methods PEDAGOGIES

Case-Based Learning

Using a case-based approach engages students in a discussion of specific scenarios that resemble or typically are real-world examples. It is learner-centered with intense interaction between participants as they build their knowledge and work together as a group to examine the case.

Collaborative Learning

Using a case-based approach engages students in a discussion of specific scenarios that resemble or typically are real-world examples. It is learner-centered with intense interaction between participants as they build their knowledge and work together as a group to examine the case.

Dummy Branch Concept

It’s a tail made concept where learning is imparted by creating dummy bank branch and then practically showing the routine operations work of a bank on everyday basis.

Classroom Response System

CRS is technology that promotes and implements active and cooperative learning. CRS is technique of engaging student’s mind in class.

Group Discussions

In this process, a group of individuals with similar interests gather to bring up ideas, solve problems or give comments.

Interactive teaching

This involves two – way communications, which enable teacher to make quick adjustments in processes and approaches.


The lecture method is a teacher controlled and information centered approach in which the teacher works as a sole resource in classroom instruction.

Problem Solving

The process of working through details of a problem to reach a solution. Problem solving may include mathematical or systematic operations.

Branch Visit

Practical demonstrations are experienced by students through branch visits which improve their real – world learning.

Significance of TRAINING

The biggest issue for any banking organization is the training and development of its human resources and private managers, where the main engine of the resources of these organizations is the human aspect.

Nowadays, many private and public banks are mushrooming with providing the best of banking under one roof which turned to the bank into an unconventional sector.

The constant challenge posed by the rapidly changing business environment in the banking sector makes it imperative to continuously enhance and improve the knowledge and skillsets of the manpower across the organization through training programs.

Especially when we talk about the nature of the work of the banking organization and the quality of the skills and abilities of knowledge required to match it, training is considered to be a useful tool. It also has an effective impact on the productivity of the human element through proper administrative efforts.

In the present-day scenario, India is mainly dominated by engineering and medical colleges, where the vast banking industry finds it difficult to locate the institutions that produce the only pool of talents having the right skills for the banking sector.

This created the need for the banking industry to find the talent in the small town and rural India, rather than looking for it in the top cities. This pool of talent needs only polishing and training programs to match the required competency for the banking sector.

Also to take this Industry to the heights of international excellence and to match the ever-growing needs of household and business, banking has to become updated and dynamic, which requires the combination of the latest technology and talented and skillful manpower.

Training PROGRAM

Institute of Professional Banking has customized training programs that offer training for future and current banking employees. These Training programs are certified graduation courses in Banking. The methodology adopted in these programs includes classroom training, projects, practical training in Dummy branch.

The Training Program Typically Teach Banking Procedures Like:

Scope of PROGRAM

These training programs help in placing low-income young graduates and those with barriers to employment in entry-level jobs in the banking industry.

The bankers also welcome such training programs where they could support their communities and have access to competent and job-ready candidates.

The growth of banking sector in India is the result of skilled manpower which is the outcome of training and development programs.

Therefore, such a training program meant to give a leg up to people having a tough time finding a job that leads to a career is slated to expand in the coming years.


1Why should I join Banking Industry?

The dynamic and competitive environment of the banking sector provides ample scope for career growth. Banking is also considered to be the most diversified sector which provides the opportunity to choose from profiles that suit your talent and aptitude. And above all, it offers a handsome remuneration for your work.

2 What are the job prospects and career scope available after completing the course institute of Professional Banking?

On completion of this course, the placement team of the institute helps you get job interviews with major private sector banks. The job profiles offered to the certified students include Accountants, KYC/AML Compliance Officers, Tellers – Cash & Remittances, Relationship Managers, Personal Bankers, and Wealth Managers.

3What is the duration for the certification course on banking?

The duration for Post Graduate certificate course on Banking by Institute of Professional Banking is three months. The first two months are dedicated to classroom sessions & core banking solutions (Finacle) and one month of projects, assignments, and practical training in the dummy branch scenario.

4 What are the eligibility criteria for the Post Graduate certificate course on banking?

The candidate should be below 26 years of age at the time of admission and must have scored 50% or above in class X, XII and Graduation / Post-Graduation.

5 What is the profile offered to a fresher?

The candidate should be below 26 years of age at the time of admission and must have scored 50% or above in class X, XII and Graduation / Post-Graduation.

6 Why should I join the Institute of professional Banking?

The unbeatable combination of unique methodology and the experienced Faculty helps the professional to develop competencies across four dimensions—domain, technology, application, and customer service. And to get employed in the top private sector banks.

7 What qualities do I need to join the Banking sector?

MTo join the Banking sector you need to have good communication skills, customer handling skill, Positive attitude, and problem-solving skills. You also need to have the domain knowledge.